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https://www.oldmutual.co.za/insure/about-us/old-mutual-insure-privacy-policy
Customer privacy notice
In this Notice, “Old Mutual”, “Old Mutual Group” or “we” refers to one or more of the companies in the Old Mutual Group that operate in South Africa.
We collect and process your personal information mainly to provide you with access to our services and products, to help us improve our offerings to you and for certain other purposes explained below.
The type of information we collect will depend on the purpose for which it is collected and used. We will only collect information that we need for that purpose.
We collect information directly from you where you provide us with your personal details, for example when you purchase a product or services from us or when you submit enquiries to us or contact us. Where possible, we will inform you what information you are required to provide to us and what information is optional.
We also collect information about you from other sources as explained below.
With your consent, we may also supplement the information that you provide to us with information we receive from other companies in the Old Mutual Group in "order" to offer you a more consistent and personalised experience in your interactions with Old Mutual.
Website usage information is collected using “cookies” which allows us to collect standard internet visitor usage information.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We may need to transfer your personal information to another country for processing or storage. We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses listed below and specify what information you would like. We will take all reasonable steps to confirm your identity before providing details of your personal information.
Please note that any such access request may be subject to a payment of a legally allowable fee.
You have the right to ask us to update, correct or delete your personal information. You may do this by simply contacting us at the numbers/addresses provided below.
We will take all reasonable steps to confirm your identity before making changes to personal information we may hold about you.
We would appreciate it if you would keep your personal information accurate. Please update your information by contacting us at the numbers/addresses provided below.
Please note that we may amend this Notice from time to time. Please check this website periodically to inform yourself of any changes.